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Cloud, DevOps & SRE

Cloud Operations Manager

Manages the cloud operations team, cost, governance and service levels.

Experience level: ExpertCoding level: MediumTechnical difficulty: 70/100

Manages the cloud operations team, cost, governance and service levels.

Entry

Expert

Coding

Medium

Key skills

Cloud operationsTeam managementFinOpsGovernance
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Career overview

The Cloud Operations Manager runs the cloud run organisation: staffing, FinOps, governance, SLAs and the automation roadmap. They balance cost, reliability and the pace of cloud adoption.

Main responsibilities

  • Coordinate operations across teams and geographies
  • Align stakeholders and report progress
  • Manage budget, scope and risks
  • Respect SLA response and resolution targets
  • Mentor junior team members and review their work
  • Run steering committees and project rituals
  • Prepare and execute change requests in production
  • Lead incident resolution and post-mortem analysis
  • Keep technical documentation up to date
  • Produce operations reporting and KPIs

Technical skills

Cloud operations85%
FinOps80%
Team management85%
Governance80%
SLA & KPI80%
Budget75%
Strategy75%
Vendor management70%

Technologies

AWSAzureTerraformServiceNowPower BIExcelJiraConfluenceTeamsGrafanaPrometheusSlackMFAVPNGitPower Automate

Education level

Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.

High School / Bac

Less common

Bac+2 (2-year degree)

Less common

Bac+3 (Bachelor)

Less common

Bac+5 (Master / Engineering)

Common entry point

Experience & coding level

Experience level

Entry LevelJuniorIntermediateSeniorExpert

Coding level

No codingLowMediumHighVery High
Technical difficulty70%

Useful certifications

Certifications are never mandatory. They are one way among others to prove a skill.

  • FinOps Certified Practitioner
  • AWS SysOps Administrator
  • ITIL 4 Managing Professional

Where can this career take you?

Multiple paths are possible. Click a role to open its profile.

Direct progression

Cloud Operations ManagerHead of IT Operations

Possible branches

Cloud ArchitectIT Manager
Where Can Your IT Career Take You?

Where can you go next?

Realistic next career moves, with compatibility and a transition roadmap for each.

Cloud ArchitectMedium

Overlap: 49% · Difficulty: Hard

Skills to learn: Landing zones, Security, Migration

View roadmap
IT Operations ManagerHigh

Overlap: 73% · Difficulty: Medium

Skills to learn: ITIL, Risk

View roadmap

Where can you go from here?

A typical progression built from real career relationships. Click any role to open its profile.

  1. Cloud Operations Manager
  2. Head of IT Operations
  3. IT Director
  4. VP Technology
  5. CTO
  6. CIO
Soft skills
  • Leadership
  • Strategic thinking
  • Clear communication
  • Decisiveness
  • Big-picture thinking
  • Mentoring

Related resources

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Next step

The path to Cloud Architect

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Ready to explore your next step?

A documented transition from this role to the next.

Cloud Operations ManagerCloud Architect

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