Manages an IT department, its operations, team and budget.

Entry

Expert

Coding

Low

Key skills

IT managementDepartment leadershipStakeholder managementBudget

Career overview

The IT Manager runs an IT department: operations, team, budget, service quality and stakeholder alignment. They own the department roadmap and performance. The role leads to IT Director, VP Technology or CTO.

Main responsibilities

  • Manage an IT team and its operations
  • Define strategy and steer long-term direction
  • Coordinate the technical work of the team
  • Mentor junior team members and review their work
  • Manage budget, scope and risks
  • Align stakeholders and report progress
  • Prioritise work and manage competing demands
  • Structure work, resources and governance
  • Ensure delivery of products and programs
  • Build and follow the project plan and milestones

Technical skills

IT management92%
Department leadership88%
Budget85%
Operations85%
Stakeholder management88%
Strategy85%
Team development85%
Mentoring80%

Technologies

ServiceNowJiraConfluencePower BIExcelTableauTeamsSharePointPowerPointM365PlanviewITILSlackOutlookWordNotionPower Automate

Education level

Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.

High School / Bac

Less common

Bac+2 (2-year degree)

Less common

Bac+3 (Bachelor)

Less common

Bac+5 (Master / Engineering)

Common entry point

Experience & coding level

Experience level

Entry LevelJuniorIntermediateSeniorExpert

Coding level

No codingLowMediumHighVery High
Technical difficulty50%

Useful certifications

Certifications are never mandatory. They are one way among others to prove a skill.

  • ITIL 4 Strategist
  • PMP
  • TOGAF 9 Foundation

Where can this career take you?

Multiple paths are possible. Click a role to open its profile.

Where can you go next?

Realistic next career moves, with compatibility and a transition roadmap for each.

Overlap: 84% · Difficulty: Easy

Skills to learn: Governance

View roadmap

Overlap: 73% · Difficulty: Medium

Skills to learn: Architecture & platforms, Innovation

View roadmap
CTOMedium

Overlap: 59% · Difficulty: Hard

Skills to learn: Technology vision, Innovation, Architecture

View roadmap

Where can you go from here?

A typical progression built from real career relationships. Click any role to open its profile.

Soft skills
  • Leadership
  • Strategic thinking
  • Clear communication
  • Stakeholder management
  • Organisation
  • Decisiveness
  • Mentoring
Common previous careers

Roles that frequently lead into this career.

Overlap: 49% · Difficulty: Medium

Skills to learn: Budget, Operations, Strategy

View roadmap

Overlap: 63% · Difficulty: Easy

Skills to learn: Budget, Operations, Mentoring

View roadmap

Overlap: 75% · Difficulty: Easy

Skills to learn: Budget, Mentoring

View roadmap

Related resources

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