Owns IT service continuity: disaster recovery plans, testing, RTO/RPO and business continuity alignment.

Entry

Senior

Coding

Low

Key skills

IT continuity managementDisaster recovery planningRTO/RPO designDR testing

Career overview

The IT Continuity Manager owns IT service continuity: disaster recovery plans, RTO/RPO definition, backup strategy, regular testing and alignment with business continuity. They make sure the organisation can recover from a major disruption. The role leads to IT service manager, IT operations manager or IT director.

Main responsibilities

  • Maintain IT continuity and recovery plans
  • Design and test disaster recovery plans
  • Manage availability and continuity of services
  • Keep technical documentation up to date
  • Write and maintain knowledge base articles
  • Align stakeholders and report progress
  • Prioritise work and manage competing demands
  • Structure work, resources and governance
  • Prepare and execute change requests in production
  • Lead incident resolution and post-mortem analysis
  • Produce operations reporting and KPIs
  • Mentor junior team members and review their work

Technical skills

IT continuity management90%
Disaster recovery planning90%
RTO/RPO design85%
Backup strategy80%
DR testing85%
ITIL continuity mgmt85%
Stakeholder coordination80%
Reporting & KPIs75%

Technologies

ServiceNowVeeamZertoAWS BackupAzure Site RecoveryPower BIExcelConfluenceTeamsSharePointM365ITILSlackPower AutomateOutlookCommvault

Education level

Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.

High School / Bac

Less common

Bac+2 (2-year degree)

Less common

Bac+3 (Bachelor)

Common entry point

Bac+5 (Master / Engineering)

Common entry point

Experience & coding level

Experience level

Entry LevelJuniorIntermediateSeniorExpert

Coding level

No codingLowMediumHighVery High
Technical difficulty65%

Useful certifications

Certifications are never mandatory. They are one way among others to prove a skill.

  • ITIL 4 Specialist (CDS)
  • DRII ABCP
  • ISO 22301 Lead Implementer

Where can this career take you?

Multiple paths are possible. Click a role to open its profile.

Direct progression

IT Continuity ManagerIT Service Manager

Possible branches

Where Can Your IT Career Take You?

Where can you go next?

Realistic next career moves, with compatibility and a transition roadmap for each.

Overlap: 49% · Difficulty: Easy

Skills to learn: Service lifecycle, Service catalogue, Continuous improvement

View roadmap

Overlap: 64% · Difficulty: Medium

Skills to learn: SLA & KPI, Budget, Risk

View roadmap

Where can you go from here?

A typical progression built from real career relationships. Click any role to open its profile.

Soft skills
  • Rigour and attention to detail
  • Organisation
  • Clear communication
  • Problem solving
  • Prioritisation
  • Staying calm under pressure
  • Documentation writing

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