Manages the infrastructure team and its delivery: servers, storage, virtualisation.
Entry
Senior
Coding
Medium
Key skills
Career overview
The Infrastructure Manager leads the infrastructure team: servers, storage, virtualisation, data centre and cloud infrastructure. They own the team roadmap, budget and operations. The role leads to IT Operations Manager, IT Activity Manager or Head of Infrastructure.
Main responsibilities
- Manage an IT team and its operations
- Coordinate the technical work of the team
- Mentor junior team members and review their work
- Prioritise work and manage competing demands
- Manage budget, scope and risks
- Build and follow the project plan and milestones
- Align stakeholders and report progress
- Structure work, resources and governance
- Prepare and execute change requests in production
- Keep technical documentation up to date
Technical skills
Technologies
Education level
Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.
High School / Bac
Less common
Bac+2 (2-year degree)
Less common
Bac+3 (Bachelor)
Less common
Bac+5 (Master / Engineering)
Common entry point
Experience & coding level
Experience level
Coding level
Useful certifications
Certifications are never mandatory. They are one way among others to prove a skill.
- ITIL 4 Strategist
- PMP
- VMware VCP
Where can this career take you?
Multiple paths are possible. Click a role to open its profile.
Direct progression
Possible branches
Where can you go next?
Realistic next career moves, with compatibility and a transition roadmap for each.
Overlap: 50% · Difficulty: Easy
Skills to learn: SLA & KPI, ITIL, Strategy
View roadmapOverlap: 51% · Difficulty: Easy
Skills to learn: Delivery performance, Continuous improvement, Resource planning
View roadmapOverlap: 60% · Difficulty: Medium
Skills to learn: Cloud & data centre strategy, Talent development, Provider strategy
View roadmapWhere can you go from here?
A typical progression built from real career relationships. Click any role to open its profile.
Soft skills
- Leadership
- Organisation
- Clear communication
- Stakeholder management
- Prioritisation
- Mentoring
- Decisiveness
Common previous careers
Roles that frequently lead into this career.
Overlap: 11% · Difficulty: Medium
Skills to learn: Infrastructure management, Budget management, Roadmap ownership
View roadmapOverlap: 11% · Difficulty: Medium
Skills to learn: Team leadership, Budget management, Roadmap ownership
View roadmapRelated resources
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- Career GuidesIT Support vs NOC vs IT Operations: Which Career Path Is Right for You?
- CertificationsBest Certifications for IT Operations Careers
- Career GuidesNOC Analyst Career Guide: Skills, Tools & Career Path
- Career GuidesIT Operations Analyst Career Guide: Skills, Tools & Progression
- Career GuidesNOC vs IT Operations: Roles, Skills & Career Paths
- Technical SkillsMonitoring Tools for NOC & IT Operations Careers
- Career GuidesFrom IT Operations to SRE: Skills You Need to Build
Continue your career exploration
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A documented transition from this role to the next.
Infrastructure ManagerIT Operations Manager
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