Designs and operates collaboration platforms: Teams, Slack, SharePoint, video.
Entry
Intermediate
Coding
Medium
Key skills
Career overview
The Collaboration Engineer makes sure people can actually work together: meetings that join first time, chat that is searchable, files that are shared safely. The role blends administration, networking and user experience.
Main responsibilities
- Manage collaboration tools (Teams, Slack, SharePoint)
- Administer Microsoft 365 tenants and services
- Manage user accounts, groups and access rights
- Automate recurring tasks with scripts
- Prepare and execute change requests in production
- Monitor platform health, alerts and dashboards
- Lead incident resolution and post-mortem analysis
- Write and maintain knowledge base articles
- Align stakeholders and report progress
- Keep technical documentation up to date
Technical skills
Technologies
Education level
Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.
High School / Bac
Less common
Bac+2 (2-year degree)
Less common
Bac+3 (Bachelor)
Common entry point
Bac+5 (Master / Engineering)
Common entry point
Experience & coding level
Experience level
Coding level
Useful certifications
Certifications are never mandatory. They are one way among others to prove a skill.
- Microsoft MS-700
- Microsoft MS-102
- Zoom Certified
Where can this career take you?
Multiple paths are possible. Click a role to open its profile.
Direct progression
Possible branches
Where can you go next?
Realistic next career moves, with compatibility and a transition roadmap for each.
Where can you go from here?
A typical progression built from real career relationships. Click any role to open its profile.
Soft skills
- Customer focus
- Clear communication
- Rigour and attention to detail
- Problem solving
- Organisation
- Teamwork
Common previous careers
Roles that frequently lead into this career.
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Collaboration EngineerCloud Engineer
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