Administers the Microsoft 365 tenant: Exchange, Teams, SharePoint and identity.
Entry
Intermediate
Coding
Medium
Key skills
Career overview
The Microsoft 365 Administrator runs the cloud productivity suite the whole company relies on: mailboxes, Teams, SharePoint, OneDrive, Entra ID and the security and compliance settings around them. PowerShell automation is essential at scale.
Main responsibilities
- Administer Microsoft 365 tenants and services
- Manage collaboration tools (Teams, Slack, SharePoint)
- Manage user accounts, groups and access rights
- Automate recurring tasks with scripts
- Prepare and execute change requests in production
- Monitor platform health, alerts and dashboards
- Lead incident resolution and post-mortem analysis
- Write and maintain knowledge base articles
- Align stakeholders and report progress
- Keep technical documentation up to date
Technical skills
Technologies
Education level
Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.
High School / Bac
Less common
Bac+2 (2-year degree)
Less common
Bac+3 (Bachelor)
Common entry point
Bac+5 (Master / Engineering)
Common entry point
Experience & coding level
Experience level
Coding level
Useful certifications
Certifications are never mandatory. They are one way among others to prove a skill.
- Microsoft MS-102
- Microsoft AZ-104
- Microsoft SC-200
Where can this career take you?
Multiple paths are possible. Click a role to open its profile.
Direct progression
Possible branches
Where can you go next?
Realistic next career moves, with compatibility and a transition roadmap for each.
Overlap: 12% · Difficulty: Medium
Skills to learn: AWS / Azure / GCP, Terraform, Cloud networking
View roadmapWhere can you go from here?
A typical progression built from real career relationships. Click any role to open its profile.
Soft skills
- Rigour and attention to detail
- Clear communication
- Autonomy
- Problem solving
- Organisation
- Documentation writing
Common previous careers
Roles that frequently lead into this career.
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Microsoft 365 AdministratorCloud Engineer
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