Manages an IT practice or competency center: standards, methods, tools and talent development.

Entry

Senior

Coding

Medium

Key skills

Practice managementStandards & methodsCommunity animationTalent development

Career overview

The IT Practice Manager runs a practice or competency center: shared standards, methods, tools, communities of practice and talent development across teams. They lift the overall capability of a discipline (cloud, data, security, etc.). The role leads to IT domain manager, head of operations or IT manager.

Main responsibilities

  • Manage an IT team and its operations
  • Coordinate the technical work of the team
  • Mentor junior team members and review their work
  • Own the technical roadmap of the perimeter
  • Align stakeholders and report progress
  • Structure work, resources and governance
  • Prioritise work and manage competing demands
  • Keep technical documentation up to date
  • Write and maintain knowledge base articles
  • Prepare and execute change requests in production
  • Define strategy and steer long-term direction
  • Ensure delivery of products and programs

Technical skills

Practice management90%
Standards & methods85%
Community animation85%
Talent development85%
Tooling strategy80%
Team leadership80%
Stakeholder management80%
Reporting75%

Technologies

JiraConfluenceTeamsSharePointPower BIExcelM365Azure DevOpsGitMiroSlackServiceNowITILPower AutomateNotionOutlook

Education level

Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.

High School / Bac

Less common

Bac+2 (2-year degree)

Less common

Bac+3 (Bachelor)

Common entry point

Bac+5 (Master / Engineering)

Common entry point

Experience & coding level

Experience level

Entry LevelJuniorIntermediateSeniorExpert

Coding level

No codingLowMediumHighVery High
Technical difficulty65%

Useful certifications

Certifications are never mandatory. They are one way among others to prove a skill.

  • PSM I
  • ITIL 4 Strategist
  • SAFe Practitioner

Where can this career take you?

Multiple paths are possible. Click a role to open its profile.

Direct progression

IT Practice ManagerIT Domain Manager

Possible branches

Where Can Your IT Career Take You?

Where can you go next?

Realistic next career moves, with compatibility and a transition roadmap for each.

Overlap: 69% · Difficulty: Easy

Skills to learn: Domain ownership, Service portfolio

View roadmap

Overlap: 69% · Difficulty: Medium

Skills to learn: Run/transformation balance, Service delivery

View roadmap

Where can you go from here?

A typical progression built from real career relationships. Click any role to open its profile.

Soft skills
  • Leadership
  • Clear communication
  • Mentoring
  • Facilitation
  • Strategic thinking
  • Organisation
  • Ability to explain and teach

Related resources

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IT Practice ManagerIT Domain Manager

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