Drives IT delivery across an activity: scope, flow, resources and quality of the delivered services.
Entry
Senior
Coding
Low
Key skills
Career overview
The IT Delivery Manager drives the delivery of IT services within an activity: scope, flow, resource planning, quality and the removal of blockers across teams. They combine delivery management with IT operations awareness. The role leads to IT activity manager, IT domain manager or IT manager.
Main responsibilities
- Ensure delivery of products and programs
- Manage an IT team and its operations
- Coordinate the technical work of the team
- Prioritise work and manage competing demands
- Structure work, resources and governance
- Align stakeholders and report progress
- Run steering committees and project rituals
- Prepare and execute change requests in production
- Manage budget, scope and risks
- Build and follow the project plan and milestones
- Keep technical documentation up to date
- Mentor junior team members and review their work
Technical skills
Technologies
Education level
Education requirements vary depending on the company, country and experience. Professional experience, certifications and technical skills can sometimes compensate for formal education.
High School / Bac
Less common
Bac+2 (2-year degree)
Less common
Bac+3 (Bachelor)
Common entry point
Bac+5 (Master / Engineering)
Common entry point
Experience & coding level
Experience level
Coding level
Useful certifications
Certifications are never mandatory. They are one way among others to prove a skill.
- PSM I
- ITIL 4 Specialist (CDS)
- PRINCE2 Practitioner
Where can this career take you?
Multiple paths are possible. Click a role to open its profile.
Direct progression
Possible branches
Where can you go next?
Realistic next career moves, with compatibility and a transition roadmap for each.
Overlap: 47% · Difficulty: Medium
Skills to learn: Domain ownership, Domain strategy, Service portfolio
View roadmapWhere can you go from here?
A typical progression built from real career relationships. Click any role to open its profile.
Soft skills
- Leadership
- Clear communication
- Facilitation
- Organisation
- Stakeholder management
- Decisiveness
- Mentoring
Related resources
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IT Delivery ManagerIT Activity Manager
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