Delivery Manager → IT Operations Manager

A realistic transition from Delivery Manager to IT Operations Manager: transferable skills, the gaps to close, a step-by-step learning plan and alternative routes. Estimated skill overlap 50%. Difficulty: Medium.

Difficulty: Medium6 stepsDuration: 9 to 13 monthsOverlap: 50%

Transition from Delivery Manager to IT Operations Manager.

Transferable skills

  • Operations management
  • People management
  • Vendor management
  • Risk

Skills to learn

  • SLA & KPI
  • ITIL
  • Budget
  • Strategy

Step-by-step learning plan

  1. 1. Build on your Delivery Manager experience

    2–4 weeks

    Leverage

    • Operations management
    • People management
    • Vendor management
    • Risk

    Map transferable skills — Operations management, People management, Vendor management — against what an IT Operations Manager needs.

  2. 2. Learn the core of the IT Operations Manager role

    6–10 weeks

    Learn

    • SLA & KPI
    • ITIL

    Technologies

    GrafanaPrometheusOffice 365

    Cover the biggest gaps first: SLA & KPI, ITIL.

  3. 3. Master advanced IT Operations Manager skills

    6–10 weeks

    Learn

    • Budget
    • Strategy

    Technologies

    AnsibleControl-MMFA

    Handle the advanced topics: Budget, Strategy.

  4. 4. Get productive with the IT Operations Manager toolchain

    4–8 weeks

    Technologies

    GrafanaPrometheusOffice 365AnsibleControl-MMFAVPNGit

    Be hands-on with Grafana, Prometheus, Office 365 and the rest of the target stack.

  5. 5. Practise IT Operations Manager work in real conditions

    4–8 weeks

    Ship a portfolio project or take on IT Operations Manager tasks at work.

  6. 6. Get certified and position yourself as a IT Operations Manager

    4–8 weeks

    Technologies

    ITIL 4 Strategic LeaderPRINCE2 PractitionerPMP

    Update your CV and LinkedIn around IT Operations Manager, then apply to target roles.

Alternative routes