Technical Lead IT Operations → Head of IT Operations

A realistic transition from Technical Lead IT Operations to Head of IT Operations: transferable skills, the gaps to close, a step-by-step learning plan and alternative routes. Estimated skill overlap 42%. Difficulty: Hard.

Difficulty: Hard7 stepsDuration: 16 to 20 monthsOverlap: 42%

Transition from Technical Lead IT Operations to Head of IT Operations.

Transferable skills

  • Executive leadership

Skills to learn

  • Operations
  • Sourcing
  • ITIL
  • Risk

Step-by-step learning plan

  1. 1. Build on your Technical Lead IT Operations experience

    2–4 weeks

    Leverage

    • Executive leadership

    Map transferable skills — Executive leadership — against what a Head of IT Operations needs.

  2. 2. Close the partial gaps toward Head of IT Operations

    3–6 weeks

    Improve

    • Strategy
    • Budget
    • Stakeholder management

    Raise Strategy, Budget, Stakeholder management to the level a Head of IT Operations relies on.

  3. 3. Learn the core of the Head of IT Operations role

    6–10 weeks

    Learn

    • Operations
    • Sourcing

    Technologies

    Power BIExcelTeams

    Cover the biggest gaps first: Operations, Sourcing.

  4. 4. Master advanced Head of IT Operations skills

    6–10 weeks

    Learn

    • ITIL
    • Risk

    Technologies

    Office 365Control-MSlack

    Handle the advanced topics: ITIL, Risk.

  5. 5. Get productive with the Head of IT Operations toolchain

    4–8 weeks

    Technologies

    Power BIExcelTeamsOffice 365Control-MSlackMFAVPN

    Be hands-on with Power BI, Excel, Teams and the rest of the target stack.

  6. 6. Practise Head of IT Operations work in real conditions

    4–8 weeks

    Ship a portfolio project or take on Head of IT Operations tasks at work.

  7. 7. Get certified and position yourself as a Head of IT Operations

    4–8 weeks

    Technologies

    ITIL 4 Strategic LeaderTOGAFPMP

    Update your CV and LinkedIn around Head of IT Operations, then apply to target roles.

Alternative routes