Head of Support → IT Director

A realistic transition from Head of Support to IT Director: transferable skills, the gaps to close, a step-by-step learning plan and alternative routes. Estimated skill overlap 98%. Difficulty: Medium.

Difficulty: Medium4 stepsDuration: 9 to 13 monthsOverlap: 98%

Transition from Head of Support to IT Director.

Transferable skills

  • IT leadership
  • Strategy
  • Portfolio management
  • Budget
  • Stakeholder management
  • Governance

Step-by-step learning plan

  1. 1. Build on your Head of Support experience

    2–4 weeks

    Leverage

    • IT leadership
    • Strategy
    • Portfolio management
    • Budget

    Map transferable skills — IT leadership, Strategy, Portfolio management — against what an IT Director needs.

  2. 2. Get productive with the IT Director toolchain

    4–8 weeks

    Technologies

    JiraConfluenceJira Align

    Be hands-on with Jira, Confluence, Jira Align and the rest of the target stack.

  3. 3. Practise IT Director work in real conditions

    4–8 weeks

    Ship a portfolio project or take on IT Director tasks at work.

  4. 4. Get certified and position yourself as a IT Director

    4–8 weeks

    Technologies

    ITIL 4 StrategistTOGAF 9 CertifiedCISM

    Update your CV and LinkedIn around IT Director, then apply to target roles.

Alternative routes