CRM Consultant → IT Director

A realistic transition from CRM Consultant to IT Director: transferable skills, the gaps to close, a step-by-step learning plan and alternative routes. Estimated skill overlap 33%. Difficulty: Hard.

Difficulty: Hard6 stepsDuration: 16 to 20 monthsOverlap: 33%

Transition from CRM Consultant to IT Director.

Transferable skills

  • Portfolio management
  • Stakeholder management
  • Mentoring

Skills to learn

  • IT leadership
  • Strategy
  • Budget
  • Governance
  • Team development

Step-by-step learning plan

  1. 1. Build on your CRM Consultant experience

    2–4 weeks

    Leverage

    • Portfolio management
    • Stakeholder management
    • Mentoring

    Map transferable skills — Portfolio management, Stakeholder management, Mentoring — against what an IT Director needs.

  2. 2. Learn the core of the IT Director role

    6–10 weeks

    Learn

    • IT leadership
    • Strategy
    • Budget

    Technologies

    TableauPlanviewServiceNow

    Cover the biggest gaps first: IT leadership, Strategy, Budget.

  3. 3. Master advanced IT Director skills

    6–10 weeks

    Learn

    • Governance
    • Team development

    Technologies

    ITILSlackOutlook

    Handle the advanced topics: Governance, Team development.

  4. 4. Get productive with the IT Director toolchain

    4–8 weeks

    Technologies

    TableauPlanviewServiceNowITILSlackOutlookNotionJira Align

    Be hands-on with Tableau, Planview, ServiceNow and the rest of the target stack.

  5. 5. Practise IT Director work in real conditions

    4–8 weeks

    Ship a portfolio project or take on IT Director tasks at work.

  6. 6. Get certified and position yourself as a IT Director

    4–8 weeks

    Technologies

    ITIL 4 StrategistTOGAF 9 CertifiedCISM

    Update your CV and LinkedIn around IT Director, then apply to target roles.

Alternative routes